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145 Hales Road, Cheltenham, GL52 6TD
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Missed or Cancelled Appointments Policy

Every year we lose valuable surgery time due to patients failing to attend their appointments orcancelling at short noticeand this makes it more difficult for us to accommodate our patients in need of urgent treatmentorfor existing patients to book appointments. We ask that you help us by giving as much notice as possible if you needto cancel an appointment.

To reduce the number of failed or late cancellations we very much regret having to make the following charges:

  • Where a patient cancels (less than 48 hours)or fails to attend an initial consultation,the full deposit will be redeemed as a charge by the practice.
  • Where a patient cancels (less than 48 hours) or fails to attend an appointment for treatment the charge will be one third of the cost of the treatment booked.
  • We understand that sometimes late cancellations are unavoidable,and we will assess each scenario to ensure that the charge issued is reasonable and fair.

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Denplan available

Denplan £18.95 per month includes:

2x examinations 2x 30minute hygienist appointments 10% discount off routine treatment Emergency insurance

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Treatment - Cheltenham

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Treatment - Cheltenham

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